Business Success Partner, Nelson & Tasman
Richard is a resident of the Motueka River Valley and has been involved in consulting and project management since 1990 having worked for Ernst & Young, Unisys and Vodafone. Richard has also owned and managed two firms working with all kinds of kiwi businesses and enjoys developing long-term relationships to help others succeed.
Starting with a degree in Production Engineering and Economics, Richard’s career has spanned large scale corporate consulting, governance, sales and management roles and small business experience in the UK and New Zealand. He has over 30 years’ experience in the ICT industry working with businesses across the retail, distribution, primary and health industries. He has sat on advisory and strategic boards at Auckland University and Vodafone and is a current member of the Institute of Directors and the Institute of Information Technology Professionals.
For the last 8 years Richard’s IT firm has been helping businesses get the most out of their technology, providing strategic advice to large national organisations as well as small owner operated customers across the country. He sold this business in 2016 to move south. Joining Compass South has enabled Richard to work with business owners across all aspects of their company.
Business is based on trust. Developing and maintaining long-term relationships with customers and suppliers has been a hallmark of Richard’s career. A fast thinker with strong creative problem solving skills, Richard enjoys helping to facilitate teams to create a new vision and to develop practical plans and systems to make the vision a reality.
Richard and his wife Sue moved to Motueka in 2017 with their youngest daughter. They also have a son working in Japan and another daughter teaching in Auckland. The family has been involved in fostering and providing respite care for children with special needs for a long time and has settled in Motueka to develop a resort catering for families along with a small rare breed farm. Richard is a passionate fly fisher, occasional preacher and sound engineer at the local church and enjoys craft beers and the atmosphere at the local Moutere Inn when time permits.
Through the Compass South Business Diagnostic Tool I could see where to focus on my business to achieve a $200,000 plus improvement in profitability. That was achieved in the first year and since then we have achieved a further increase of that amount again through positive marketing and business growth. I can’t see us having done this without the guidance of our Compass South consultant.
For most of us, being in business isn’t a walk in the park. We found ourselves asking questions like ‘have we found our target market, is our pricing correct, what is our “big” picture and do we really understand the figures in financial reports and fully understand what they really mean’. So we went looking for a business coach - one who we could connect with and who could connect with us. Compass South ticked all the boxes and has been invaluable ever since. Their business knowledge and experience in business in vast – all backed up with facts and figures. They're also very patient and determined to help you succeed. Priceless…
We first started working with Compass South in July 2014. Our business was growing rapidly and we did not feel that we were in control. They worked with us to develop strategic and business plans so that our personal and business goals were understood and aligned with each other. They also worked with us to develop and implement systems and reporting to improve administration efficiency and staff productivity. Since we started working together, our business has more than doubled. Having someone independent with the skills and experience of Compass South sitting around our board table is proving invaluable.